General Manager (CA - San Mateo)

San Mateo, CA
Full Time
Ops Management
Mid Level

Dough Zone has received high praise from thousands of customers for its top-notch food and services since it was founded. This could only be possible with the efforts and talents of every one of our dedicated team members!

We are seeking a Restaurant General Manager to join our team for all Dough Zone restaurants located in California State (San Mateo, Cupertino, North San Jose, South San Jose, and Walnut Creek, Berkeley). New joiners will start training as Manager in Training. Please feel free to discuss the specifics with the hiring managers during the onsite interview.

Job Responsibility:

  • Operational Leadership: Lead daily restaurant operations, overseeing both FOH and BOH teams to ensure smooth, efficient service. Drive sales and profitability through operational excellence.
  • Team Management & Development: Manage scheduling, training, and onboarding new hires. Coach and mentor your team, identifying and developing future leaders.
  • Quality & Guest Experience: Uphold our high standards for food quality, monitor service and proactively address guest feedback to ensure an exceptional dining experience.
  • Safety & Compliance: Enforce strict adherence to all health, safety, and sanitation regulations. Conduct regular inspections and training to maintain a safe and compliant environment.
  • Financial Oversight: Optimize staff schedules to balance labor costs with service needs. Support the District Manager with budgeting, inventory management, and other cost-saving initiatives.

Qualifications:

  • 3+ years experience in full-service restaurant management or other related fields
  • Experience with multi-unit operation is highly preferred
  • Strong leadership qualities
  • Ability to thrive in a fast-paced environment
  • Ability to communicate in English
  • Excellent written and communication skills
  • Strong attention to detail

Benefit:

  • Competitive Salary Package and Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) Plan
  • Paid Time Off & Paid Sick Leave
  • Employee Meal Discounts
  • Generous Bonus Program
  • Career Progression with Training Provided

Interview Location: At one of our store locations, please communicate with the hiring team
Job Type: Full-time
Pay Range: $80,000.00 - $85,000.00 per year

*Dough Zone USA is committed to creating a diverse work environment and are proud to be an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Dough Zone USA participates in the E-Verify program to confirm the employment eligibility of all newly hired employees.
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