IT Systems Administrator - (WA- Bellevue)

Bellevue, WA
Full Time
IT
Experienced

Dough Zone is seeking a highly skilled and motivated IT System Administrator to join our growing technical team. The ideal candidate will possess a strong background in IT infrastructure, system administration, network operations, and endpoint support. This role will be responsible for ensuring the stability, security, and performance of our IT systems, with a strong emphasis on hands-on support, travel to restaurant locations, and occasional off-hour availability.

Key Responsibilities:

  • Provide first-level IT support for hardware, software, and network issues.
  • Deploy and maintain POS systems across restaurant locations.
  • Manage and administer Windows, macOS, and associated network devices (routers, switches, access points).
  • Configure, monitor, and troubleshoot network infrastructure (TCP/IP, VLAN, DNS, DHCP, Firewalls).
  • Manage Active Directory, user/group permissions,
  • Maintain and support mobile devices and CCTV systems.
  • Perform regular system monitoring, backups, OS patching, and security assessments.
  • Install, rebuild, and configure hardware and software to meet business needs.
  • Serve as an escalation point for IT incidents and requests.
  • Document procedures and maintain accurate IT hardware/software inventory.
  • Provide technical support during off-hours when needed to ensure 24/7 operational continuity.
  • Travel frequently to restaurant locations for infrastructure projects and maintenance.

Required Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field. 2+ year equivalent work experience considered.
  • Proficiency with:
    • Windows and macOS
    • Microsoft 365, Google Workspace
    • Network protocols: TCP/IP, DNS, DHCP, VLAN, etc.
    • POS systems: Toast, Square, Oracle, Clover
  • Experience with server and network monitoring, backup, and patch management tools.
  • Hands-on experience with firewall and switch configuration and troubleshooting.
  • Strong understanding of cybersecurity principles and best practices.
  • Willingness to work variable shifts, including weekends, holidays, and travel across multi-state regions.
  • Office-based with periodic field work experiences at restaurant locations.
  • Must be able to lift equipment up to 50 lbs.
  • Must have reliable transportation and a valid driver’s license.
  • Availability for on-call support during emergencies or major outages.

Be our partners and enjoy these with us:

  • Salary ranges: $78,000 - $82,000 per year D.O.E
  • Medical insurance, vision insurance, dental insurance based on full-time work status
  • Paid Sick leave: 1 hour of paid sick leave for every 30 hours
  • Paid Time-off: 10 days per year
  • Paid Holidays: 10 Paid Holidays per year
  • 401k retirement plan based on full-time work status
  • Employee Discount Programs
  • Opportunities for growth and career advancement
*Dough Zone USA and Moji Food are committed to creating a diverse work environment and are proud to be an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Dough Zone USA and Moji Food participate in the E-Verify program to confirm the employment eligibility of all newly hired employees. 
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